Smartphone displaying team notifications next to 3D illustration of coworkers collaborating, with business icons and Amity Solutions logo.
Employee Experiences
Boonyawee Sirimaya
min read
July 1, 2024

How to Enhance Remote Team Communication with Eko

In today's digital workplace, effective communication is the backbone of success. As teams become increasingly dispersed, maintaining streamlined information flow can be challenging. Eko offers a suite of tools designed to keep your team connected, no matter where they are. Let's explore how you can leverage these features to enhance your team's communication.

Broadcasts: Instant Company-Wide Updates

In a traditional office setting, gathering everyone for important announcements is straightforward. But how do you achieve this when your team is spread across different locations? Eko's Broadcast feature is the answer.

Broadcasts allow you to share information across all departments instantly. Whether it's a major company update, celebration of achievements, or a simple holiday greeting, this tool ensures everyone receives the message simultaneously.

Key benefits of Broadcasts:

✅ Reaches all team members regardless of location or position

✅ Includes read receipt functionality to track message engagement

✅ Eliminates information distortion often associated with word-of-mouth communication

By centralizing important announcements, you create a more inclusive and informed workplace culture.

Chats: Real-Time Syncs on the Go

In fast-paced work environments, the ability to reach colleagues instantly is crucial. Eko's Chat feature facilitates quick, on-the-go syncs with individuals or teams.

The interface is designed to feel familiar, resembling popular messaging apps for easy adoption. But it's more than just text messaging - you can share files, pictures, videos, emojis, and even custom stickers.

Illustration of Eko’s chat 1-1 feature
Eko's Chat feature

How Chats enhance communication:

✅ Enables real-time problem-solving and decision-making

✅ Supports multimedia sharing for more engaging interactions

✅ Works for both work-related discussions and casual team bonding

Whether you're coordinating a project or just catching up with a colleague, Chats make communication effortless.

Create Topics: Organizing Conversations

As digital conversations flow, important information can easily get lost in the stream of messages. Eko's Topics feature offers a solution to this common problem.

With Topics, you can create subtopics within both individual and group chats. This segmentation helps keep conversations organized and makes tracing back specific discussion points easier.

Illustration of Eko's Topics feature
Eko's Topics feature

Benefits of using Topics:

✅ Creates threads for different subjects within a single chat

✅ Makes it easy to find and reference past conversations

✅ Keeps work-related discussions separate from casual chats

Implementing Topics will create a more structured messaging system, ensuring crucial details are addressed.

Voice and Video Calls: Maintaining the Human Touch

While text-based communication is efficient, sometimes you need a more personal touch. That's where Eko's Voice and Video Call features come in handy.

These tools allow for more nuanced discussions, making it easier to brainstorm ideas or tackle complex topics that might be challenging to address through text alone.

IllustrationEko's Voice and Video Call features
Eko's Voice and Video Call features

Ways to utilize Voice and Video Calls:

✅ Hold virtual team meetings or one-on-one check-ins

✅ Conduct brainstorming sessions or project discussions

✅ Organize social events like team lunches or happy hours

By incorporating voice and video communication, you can maintain the personal connections that are vital for team cohesion and morale.

Bringing It All Together: Creating a Cohesive Communication Strategy

Each of Eko's features serves a unique purpose in your communication toolkit. By leveraging them effectively, you can create a more connected, productive, and engaged workforce.

Illustration of Eko’s social feature
Eko’s social feature

Here's how you might use these tools in your daily operations:

  1. Start your day by checking for any Broadcasts to stay informed about company-wide updates.
  2. Use Chats for quick check-ins with team members and to coordinate daily tasks.
  3. Create Topics within your project chats to keep discussions organized and easily retrievable.
  4. Schedule regular Voice or Video Calls for more in-depth team meetings or one-on-one catch-ups.

Remember, the key to successful remote communication is finding the right balance. Encourage your team to use the most appropriate channel for each interaction. This approach ensures that information is shared effectively while maintaining the human connection that's so crucial in a digital workplace.

By embracing these communication tools, you're not just adapting to remote work - you're optimizing it. You're creating an environment where information flows freely, ideas are shared easily, and team bonds remain strong, regardless of physical distance.

As we continue to navigate the evolving landscape of work, platforms like Eko will play an increasingly vital role in keeping teams connected, engaged, and productive. Embrace these tools, and watch your team thrive in the digital age.

Consult with our experts at Amity Solutions for additional information on Eko here