The Solutions
Make Billing
Simple, Secure, and Instant
Amity Solutions’ AI chatbot enables telecom customers to manage billing effortlessly through chat. Customers can check outstanding balances, review detailed charges, and complete payments securely using payment tokens—without switching channels. Proactive reminders for due dates and package renewals help reduce late payments and improve customer experience.
Business Impact
- Reduce late and missed payments with proactive reminders
- Improve customer satisfaction with simple, in-chat billing experiences
- Lower call center volume related to billing inquiries
- Increase payment completion rates through frictionless checkout
Core Capabilities
Bill Inquiry & Charge Breakdown
Let customers view balances and detailed billing information instantly
Secure In-Chat Payments
Support safe payments using payment tokens
Proactive Notifications
Send reminders before due dates and package renewals
Always-On Support
Available 24/7 without redirecting customers to other channels
Ready to simplify billing and payments for your customers?
Speak with our experts at Amity Solutions to discover how Amity Bots Plus delivers secure, seamless billing experiences through conversational AI.
