educate employees with generative AI use
Generative AI
Saruta Charunmethee
min read
March 14, 2024

How to strategically equip your employees with generative AI

Integrating and familiarizing generative AI among your employees for higher work efficiency.

equip employees with generative AI use
How to strategically equip employees with generative AI

Generative AI has been one of the most advanced and game-changing technologies in the realm of artificial intelligence in the past few years. And guess what, these tools are employee-friendly too.

According to Forbes Advisors’ survey, nearly half (46%) of the 600 business owners currently using or planning to adopt AI in business incorporate AI into internal communications.

I’m talking about email automation, word suggestion, scheduling, and presentation generation, some of which still require double-checking and the appropriate amount of utilization.

So once your employees understand that generative AI is their assistant rather than a threat to their career, everyone wins.

Let’s start by simplifying the definition.

What is generative AI?

To put it simply, Generative AI, or generative artificial intelligence, is a type of technology that can create new content, like images, text, or music, based on patterns it learns from existing data. Instead of just following pre-set rules, it can come up with new things on its own.

There is currently a selection of developers to choose from, a few of which sound something like ChatGPT, Gemini, and MicroSoft Copilot, with their Large Language Model (LLM) which is a type of AI trained on a vast amount of text data to understand and generate human-like language, designed to understand, analyze, and generate coherent responses.

A system that allows effortless communications and operations through imitative human interactions.

Just imagine a chatbot-like interface that resembles your everyday iMessage you receive from your friends and family.

But you’re talking to an AI-powered persona with customized output to serve general users.

Not to mention plenty of generative AI-integrated platforms available online.

How do employees benefit from utilizing generative AI

Enhanced Productivity

Generative AI tools can automate repetitive tasks, freeing up employees to focus on more strategic initiatives.

Examples: ClickUp, HubSpot, Gather

Streamlined Decision-Making

By providing data-driven insights and predictions, generative AI empowers employees to make informed decisions quickly and effectively and achieve high-performance results.

Examples: Tableau, Mailchimp

Improved Customer Experiences

Generative AI offers Sales teams personalized recommendations and tailored interactions can enhance customer satisfaction and loyalty.

Examples: Enterprise AI Agent

Marketing Campaigns

Optimizing advertising campaigns and creating personalized content by using generative AI platforms. 

Examples: Jasper, Grammarly, Canva

Measuring Success and ROI

Establishing key performance indicators (KPIs) and implementing continuous improvement strategies are critical for measuring the success and return on investment (ROI) of generative AI initiatives.

Examples: ClickUp, Tableau

Selecting the Right Generative AI Tools

Selecting the right generative AI tools requires careful consideration of business needs and available solutions. Conducting thorough evaluations and considering factors such as scalability and flexibility are essential steps in the decision-making process.

As a former student and current learner myself, these tools have improved my productivity, organized my life schedule, and overall provided great results and a rather happy life.

Strategically equipping employees with generative AI is not just about adopting new technology – it's about embracing a mindset of innovation and empowerment.

Keep your employees educated and informed to achieve your business goals as one.